Privacy Policy
Introduction
CourseShop Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
We collect the following personal information when you request our course catalogue or make a purchase:
- Name: Your full name for identification and communication purposes
- Email Address: For sending the catalogue, updates, and course access information
- Province: To ensure compliance with provincial regulations and applicable taxes
Purpose of Collection
We collect and use your personal information for the following purposes:
- To deliver the requested course catalogue via email
- To send you updates about new courses and promotional offers (with your consent)
- To process course purchases and provide access to digital course materials
- To comply with legal obligations, including tax reporting requirements
- To improve our services and customer experience
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, catalogue request information is retained for up to 2 years unless you request deletion sooner. Purchase records and transaction data are retained for 7 years to comply with Canadian tax law requirements.
Cookies and Tracking
Our website uses cookies to enhance user experience. These cookies may collect information about your browsing behavior, including pages visited and time spent on our site. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our website and delivering our services, subject to confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
Your Rights
Under PIPEDA, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for marketing communications at any time
- Request deletion of your personal information, subject to legal retention requirements
Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
CourseShop Canada
Toronto, Ontario, Canada
Email: privacy@courseshopcanada.ca
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Last updated: November 3, 2024